Contact
Have a question about a product, your order, shipping, or a return? The homesonics team is happy to help.
Email Us
The fastest way to reach us is by email:
To help us answer you quickly, please include your order number and a short description of your question or issue.
How Can We Help?
- Order status and tracking: Orders ship within 8 to 10 business days. Once shipped, a tracking number is sent to your email.
- Returns and refunds: You can request a return within 15 days of delivery. Please email us and wait for approval before sending anything back.
- Damaged or incorrect items: Send us your order number and clear photos of the item and packaging, and we will make it right.
- Address changes: Contact us as soon as possible. Changes cannot be guaranteed once an order has shipped.
Our Location
homesonics Warehouse
Kalispell, MT 59901-5635
United States
Please do not send returns to this address without contacting us first. We will send you return instructions once your return is approved.
Helpful Links
You may find your answer faster on these pages: FAQs, Shipping Policy, and Return & Refund Policy.